Privacy Policy

1. About Pacific DataBytes

Pacific DataBytes provides business data intelligence, list management, technographic data, database management, MSP and technology-partner insights, digital marketing support, lead generation and related technology solutions.

Certain services may involve collecting, verifying, organizing, enriching, licensing or providing professional business contact information to organizations for legitimate business-to-business sales, marketing, research, recruitment, data-management and account-intelligence purposes.

2. Information We Collect

The information we collect depends on how an individual interacts with Pacific DataBytes and which services are used.

Information provided directly to us

You may provide information such as:

• Name.
• Business email address.
• Business telephone or mobile number.
• Company name.
• Job title or professional role.
• Mailing or business address.
• Website address.
• Industry or business category.
• Information included in an inquiry, sample request, survey, order, contract or support request.
• Communication and marketing preferences.
• Information provided during webinars, events, conferences, demonstrations or other business activities.

Professional and business information

Our B2B data services may include professional and company-related information such as:

• Name.
• Job title.
• Department, seniority or professional function.
• Employer or company name.
• Business email address.
• Business telephone number.
• Business mailing address.
• Company website.
• Industry and business classification.
• SIC, NAICS or similar industry codes.
• Company revenue range.
• Employee-size range.
• Geographic location.
• Technology products, platforms or services used by an organization.
• MSP, MSSP, CSP, VAR, ISV, reseller, vendor or technology-partner classifications.
• Professional profiles and other business-related attributes.
• Marketing, engagement or intent-related business signals, where lawfully obtained and used.

Our B2B products are intended to focus on professional and organizational information. They are not intended to include payment-card credentials, bank-account credentials, biometric information, medical information or other highly sensitive consumer information.

Information received from clients

Clients may provide their own business databases to us for services such as:

• Data cleansing.
• Validation and verification.
• Formatting and standardization.
• Deduplication.
• Data enrichment.
• Record matching.
• Database maintenance.
• Campaign execution or management.

When we process information on behalf of a client, the client may be responsible for determining the purposes and lawful basis for that processing. Pacific DataBytes processes such information according to the applicable agreement and client instructions.

Website and technical information

When you visit our website, we or our service providers may automatically collect:

• Internet Protocol address.
• Browser and device type.
• Operating system.
• Referring website.
• Pages visited.
• Date and time of access.
• Approximate location derived from an IP address.
• Website interaction and navigation information.
• Cookie identifiers and similar technical information.
• Security, diagnostic and server-log information.

3. Sources of Information

Depending on the service, we may obtain information from:

• Individuals who contact or interact with us.
• Customers, prospects, business partners and service providers.
• Client-provided databases.
• Company websites and professional webpages.
• Publicly available records, directories and databases.
• Public professional profiles.
• Conferences, webinars, exhibitions and business events.
• Marketing and research partners.
• Data providers and other authorized third-party sources.
• Internal research, data compilation, verification and quality-assurance processes.
• Technology-assisted and AI-assisted tools used to organize, validate, compare, classify or improve available business information.

4. How We Use Information

We may use personal information to:

• Respond to inquiries and sample requests.
• Provide requested products and services.
• Create customized B2B data lists.
• Verify, cleanse, enrich, standardize and maintain business databases.
• Provide technographic and MSP market intelligence.
• Help clients identify relevant organizations and professional decision-makers.
• Support B2B sales, marketing, recruitment, research and account-management activities.
• Deliver email, telemarketing, social media, lead-generation and digital marketing services where permitted.
• Manage customer accounts, contracts, orders, billing and support.
• Send administrative, contractual, security and service-related communications.
• Personalize website content and communications.
• Analyze website usage and improve our products, services and user experience.
• Develop aggregated, statistical or de-identified business insights.
• Maintain data quality, security and fraud-prevention procedures.
• Protect our rights, systems, customers, employees and business operations.
• Comply with applicable legal, regulatory, contractual and recordkeeping obligations.
• Establish, exercise or defend legal claims.

Where required by applicable law, we process personal information based on consent, performance of a contract, compliance with a legal obligation or our legitimate business interests.

5. B2B Data Licensing and Client Use

Pacific DataBytes may license or provide professional business contact information to organizations for business-to-business purposes.

Depending on the service, clients may use the information for:

• Identifying relevant companies and professional contacts.
• B2B sales prospecting.
• Account-based marketing.
• Market research.
• Recruitment.
• Channel-partner development.
• Database cleansing and enrichment.
• Campaign planning and execution.
• Business intelligence and analytics.

Clients receiving information from Pacific DataBytes are expected to use it lawfully, responsibly and in accordance with applicable privacy, marketing, telecommunication and data-protection requirements.

Depending on the applicable privacy law and the nature of the transaction, licensing or providing professional contact information may be legally classified as a “sale” or “sharing” of personal information, even when no money is exchanged directly for an individual record.

Eligible individuals may request to opt out as described in the Privacy Rights and Choices section below.

6. How We Disclose Information

Customers and data-license recipients

Professional business information may be provided to customers purchasing or using our B2B data and intelligence services.

Service providers

Information may be shared with vendors that support services such as:

• Website hosting.
• Cloud storage.
• Data verification and processing.
• Analytics.
• Email delivery.
• Customer relationship management.
• Marketing technology.
• Payment administration.
• Security and fraud prevention.
• Technical and customer support.
• Professional consulting.

These providers are expected to process information only for authorized purposes and subject to appropriate contractual or confidentiality requirements.

Affiliates and business partners

We may disclose information to corporate affiliates, authorized partners, contractors or joint-service providers when necessary to deliver services or operate our business.

Legal and regulatory authorities

We may disclose information where reasonably necessary to:

• Comply with applicable law or a valid legal process.
• Respond to lawful requests from public authorities.
• Investigate suspected fraud, misuse, security incidents or illegal activities.
• Protect the rights, safety and property of Pacific DataBytes, our customers or others.
• Enforce our agreements and policies.

Business transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, insolvency proceeding or similar corporate transaction. Where appropriate, the recipient will be required to handle the information consistently with this Privacy Policy and applicable law.

7. Aggregated and De-Identified Information

We may combine information to create aggregated, statistical or de-identified datasets that do not reasonably identify an individual.

Such information may be used for:

• Market analysis.
• Industry trends.
• Business intelligence.
• Service improvement.
• Research and product development.
• Measuring campaign and platform performance.

We do not intend to re-identify information that has been properly de-identified unless permitted or required by law.

8. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics technologies and similar tools to:

• Keep the website functioning.
• Remember user preferences.
• Understand website traffic and interactions.
• Measure content and campaign performance.
• Detect technical or security issues.
• Support relevant advertising and marketing activities.

You can manage cookies through your browser settings and, where available, through the website’s cookie-preference tool. Blocking certain cookies may affect website functionality.

Where required by applicable law, non-essential cookies will be used only after the appropriate consent has been obtained.

9. Marketing Communications

We may send business-related marketing communications where permitted by applicable law.

You can unsubscribe from marketing emails by:

• Clicking the unsubscribe link included in the email.
• Replying with an unsubscribe request where appropriate.
• Emailing privacy@pacificdatabytes.com.

After opting out, you may still receive non-marketing communications relating to an active service, contract, transaction, inquiry, security matter or legal obligation.

10. Mobile Information and Text-Messaging Consent

When you provide a mobile number specifically for text-message communications, we will use it according to the consent and purpose presented at the time of collection.

Mobile information will not be sold or shared with third parties or affiliates for their independent marketing or promotional purposes.

Text-message opt-in information, consent records and message-originator data will not be shared with third parties for their independent marketing purposes. Information may still be provided to vendors that help deliver messages on our behalf, subject to appropriate confidentiality and processing restrictions.

You may withdraw consent to receive text messages at any time by following the opt-out instructions provided in the message or by contacting us.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purposes described in this Privacy Policy.
• Provide contracted services.
• Maintain accurate business records.
• Resolve disputes.
• Enforce agreements.
• Meet legal, tax, accounting, security and compliance obligations.
• Maintain suppression records for individuals who have opted out.

Retention periods may vary according to the type of information, the service involved, the applicable contract and legal requirements.

When information is no longer required, we may delete it, anonymize it, aggregate it or securely isolate it from further use. Information stored in backups may remain until the relevant backup cycle expires.

12. Data Security

Pacific DataBytes uses reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.

These safeguards may include:

• Role-based and controlled access.
• Authentication and account-security procedures.
• Firewalls and network-security controls.
• Encryption or secure transmission methods where appropriate.
• Malware and endpoint-security protections.
• Backup and recovery procedures.
• Security monitoring and incident-response processes.
• Employee and contractor confidentiality requirements.
• Periodic reviews of privacy, security and information-management procedures.

13. International Data Transfers

Pacific DataBytes operates internationally, and information may be accessed, transferred, stored or processed in countries other than the country in which it was collected.

Data-protection laws in those countries may differ. Where applicable, we use appropriate contractual, organizational or legal safeguards for international transfers, including approved contractual clauses or other lawful transfer mechanisms.

14. Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request confirmation that we process your personal information.
• Request access to personal information associated with you.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible information.
• Request restriction of certain processing.
• Object to processing based on legitimate interests.
• Withdraw consent where processing is based on consent.
• Request a portable copy of eligible information.
• Opt out of certain targeted advertising.
• Opt out of the sale or sharing of personal information.
• Request information about the categories, sources, purposes and recipients of personal information.
• Appeal a decision concerning a privacy request where applicable.
• Exercise your rights without unlawful discrimination.

Submitting a privacy request

Email privacy@pacificdatabytes.com and include:

• Your full name.
• Current and previous business email addresses associated with you.
• Current and previous employer or company names, where relevant.
• The type of request you are making.
• Your state or country of residence.
• Any additional information reasonably necessary to locate the relevant record.

We may request additional information to verify your identity and prevent unauthorized access, alteration or deletion. Information collected for verification will be used only to process and document the request.

Where permitted, an authorized agent may submit a request on your behalf. We may require evidence that the agent is legally authorized to act for you.

Certain information may be retained where an exception applies, including information required to:

• Complete an ongoing transaction or service.
• Detect and prevent fraud or security incidents.
• Comply with a legal obligation.
• Establish or defend legal claims.
• Maintain an opt-out or suppression record.
• Protect the rights of another person.

Opting out of the sale or sharing of information

You may request that Pacific DataBytes stop selling or sharing eligible personal information by:

• Using the “Do Not Sell or Share My Personal Information” option available on our website.
• Emailing privacy@pacificdatabytes.com with the subject line “Do Not Sell or Share Request.”
• Using a legally recognized browser-based opt-out preference signal, where applicable and technically supported.

An opt-out request does not necessarily require deletion of the information. You may submit a separate deletion request where that right is available.

15. European Economic Area, United Kingdom and Similar Jurisdictions

Where applicable data-protection law requires it, Pacific DataBytes acts as either:

• A controller when determining why and how personal information is processed.
• A processor or service provider when processing information according to a client’s instructions.

Depending on the processing activity, we may rely on:

• Consent.
• Performance of a contract.
• Compliance with legal obligations.
• Legitimate business interests that are not overridden by an individual’s rights and freedoms.

Individuals may also have the right to complain to the relevant data-protection authority in their country.

16. California and Other United States Privacy Rights

Residents of California and other states with applicable comprehensive privacy laws may have additional rights regarding their personal information.

The categories of information Pacific DataBytes may process include:

• Identifiers and contact information.
• Professional and employment-related information.
• Internet or website activity.
• Commercial and customer-service information.
• Company and organizational information.
• Inferences or classifications derived from professional and company-related information.

Because Pacific DataBytes licenses professional business contact information, certain disclosures may qualify as a sale or sharing under applicable state privacy laws.

Pacific DataBytes does not unlawfully discriminate against individuals for exercising applicable privacy rights.

17. Children’s Privacy

Our website and services are intended for business users and are not directed to children.

We do not knowingly collect, license, sell or market personal information relating to children under the age of 18. If we learn that information involving a child has been collected inappropriately, we will take reasonable steps to investigate and delete it where required.

18. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, social networks or services.

Pacific DataBytes does not control the privacy or security practices of those third parties. Individuals should review the privacy policies of third-party services before submitting personal information to them.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• Our products or services.
• Our data-processing practices.
• Applicable legal or regulatory requirements.
• Security, technology or operational procedures.

The revised version will be posted on this page with an updated revision date. Where required, material changes may also be communicated through email, website notices or other appropriate methods.